At 4B Electricals, your satisfaction is our top priority. If something isn’t right, we’re here to make it better.

1. Return Eligibility

  • You can request a return only if the product is:

    • Damaged

    • Defective

    • Wrong item delivered

  • Returns must be initiated within 7 days of receiving the product.

  • The product must be:

    • Unused

    • In its original packaging

    • With all accessories, manuals, and tags intact

2. Items Not Eligible for Return

  • Products that have been used, installed, or altered.

  • Customized or made-to-order products.

  • Items purchased on clearance or final sale.

3. Return Process

  1. Contact us via 📧 4bmarketingsolutions@gmail.com or 📞 +91 84910 00164 within 7 days of delivery.

  2. Share your Order ID, product pictures, and reason for return.

  3. Once approved, we’ll arrange pickup (if available in your area) or guide you on shipping the item back to us.

4. Refund Policy

  • After we receive and inspect the returned item, your refund will be processed within 7–10 business days.

  • Refunds will be credited to your original payment method.

  • Shipping charges are non-refundable unless the return is due to our error.

5. Exchange Policy

  • We currently do not offer direct exchanges.
    If you want a replacement, please return the original item (if eligible) and place a new order.

6. Contact Us

For any return or refund questions, hit us up:
📍 Address: Beighpora, Bagh-i-Mehtab, Srinagar, Jammu and Kashmir 190019
📞 Phone: +91 84910 00164
📧 Email: 4bmarketingsolutions@gmail.com

Thanks for shopping with 4B Electricals — bringing bright ideas and brighter experiences to your doorstep!